How Sheprd Works.
Your ride is a couple clicks away.
Request a Ride
Simply visit ride.sheprd.com or download our mobile app to enter your ride details and request your ride
The Sheprd Operations team will review, approve, and schedule your ride
Automatic Shared Rides
Our smart routing tools will match you with similar rides to create your carpool for the day
Safely Get From A to B
Finally, a Sheprd SUV with easily identifiable decals will pick your child up and safely take them where they need to go
How our pickup & dropoff windows work
"I would like my child dropped off at school by 8am"
When scheduling your ride you can select a 10-min window for either a pickup OR drop off, but not both.
Since Sheprd rides are carpooled, the other window is set to 40-min to account for other pickups and drop offs that may be scheduled.
If other parents in your area book rides around the same time, your child's ride may be shared with other students. If scheduled, these pickups and drop offs would take place during the 40-min window.
On the day of your ride, you will receive an SMS notification with an updated ETA for pickup and another when your child has been safely dropped off at their destination.
How we work with our partner locations
Once your ride is requested
Our first step is to check our database to confirm we have notes on pickup/drop off procedures, facility contact information, and any additional safety notes.
If this is a brand new location that is not in our database, we will send you an email with instructions on how to add specific pickup/drop off notes for the location.
On the morning of your ride, the appropriate faculty member at your selected location will receive an daily roster with all passengers going to and from the location.
When your child is picked up or dropped off at the location either a driver or faculty member will be there to greet them or walk them inside the facility.